Skip to the content
Pets On QPets On Q
  • About Us
    • About Us
    • FAQ
    • Press
    • Blog
  • Contact Us
  • Brand Portal
  • Pet Stars Portal
  • Log In
  • Sign Up
  • About Us
    • About Us
    • FAQ
    • Press
    • Blog
  • Contact Us
  • Brand Portal
  • Pet Stars Portal
  • Log In
  • Sign Up
  • About Us
    • About Us
    • FAQ
    • Press
    • Blog
  • Contact Us
  • Brand Portal
  • Pet Stars Portal
  • Log In
  • Sign Up

FAQ

General

what is pets on q?

Pets on Q is an Animal Talent Company that began because of our love and dedication for animals and their well being.

What services does Pets on Q Offer?

At Pets on Q, we offer talent and campaign management services for brands, productions companies, influencers, set animals, animal models, etc..

Was pets on q on netflix?

Yes! Our very own Colleen and Melissa starred in their own Netflix series, Pet Stars! Make sure to check it out!

How can i contact Pets on Q?

You can email us at info@petsonq.com or call us at +1 310 424 9204

How do i notify pets on q my address has changed?

Please email marykate@petsonq.com to make any changes to your account.

Booking Platform

What is the booking platform?

Our booking platform is an all in one animal management tool. In our platform, there is the ability to search and explore our expansive roster of talent. All animals are priced using a proprietary formula that is based on quality followers and authenticated engagement. Our platform is automated to help make your search and campaign process easier and user friendly.

Booking platform Plans and pricing

For all plans and pricing, please email marykate@petsonq.com

how do i login to the booking platform?

If you have already subscribed, you can login, here.

what are quality followers?

Quality followers are the metric we use to measure how many followers on an influencers page are authentic. The metric keeps track of inactive profiles and accounts that are linked to bots. So, you are a brand know the quality audience you will be targeting before hiring the talent.

What is engagement rate?

Engagement rate is the metric that tracks how actively involved the influencers audience is with their content.

why is engagement rate important?

Engagement rate is one of the key elements factored into pricing. Higher authentic engagement with followers means a higher engagement rate, and that translates to a higher valuation. 

when i post an ad, where does it get posted?

When you post an ad in the booking platform, this ad gets posted in our booking platform and Animal Community. As well as, gets sent out in an e blast to over 1,500 animals.

I need to input my own contract. How do I do that?

If you run a campaign through the Pets on Q booking platform, the influencers agree to our Terms and Conditions, located HERE. If you decide your own contract is still needed please just log into your account and click on the campaign and click “Upload Contract” link located at the bottom. Once uploaded it will be sent to the influencer to review.

Do you offer free trials?

Yes! We are offering a FREE ad for all new incoming brands and production companies. You can do this, here. 

Brands

How can I work with pets on q?

At Pets on Q, we offer a completely custom experience to ensure we can assist you! We have our Booking Platform, Specialized Service, Licensing, Set Animal Work, etc.. For more information, please contact info@petsonq.com

i don't have time to run my own campaign! Can Pets on q do all the work for me?

Absolutely! We have our Specialized Service where we take over from the beginning to the end! Please contact danielle@petsonq.com

How do we vet the animals for our roster?

Each applicant is vetted by our team of industry professionals. We make sure each animal added to the roster meets the basic criteria we have set forth in our guidelines.

Influencers

How do i join the roster?

You can join the roster, here!

what are the requirements to be on the roster?

We are accepting dogs, cats, farm animals, birds, and reptiles into our roster currently. The requirements to apply are to be 18 and to have a minimum of 5,000 quality followers.

Once on the roster, what do I have access to?

You will have complete access to our booking platform and Animal Community.

where can i apply to open ads?

If you are on the roster, you can apply to open ads in the booking platform. If you are a micro influencer in our Animal Community, you can apply there.

I applied to an ad but didn't get accepted. why?

Don’t get discouraged! We have open ads all the time! Brands usually have something specific they are looking for, so you might not have the right fit at this time! Keep applying!

I got booked for a campaign! What's next?

Congratulations! Now that you have been booked you will need to verify your shipping address details and follow prompts for the next steps. Please log into your account and click on the specific campaign to review the dates and details the brand has provided. If you need to ask the brand a question, please do so in the Notes section in your campaign.

when do i need to submit my analytics after a completed campaign?

Brands use analytics to track how well social media promotions perform based on things like overall impressions and reach, etc. They are required on all campaigns at Pets on Q.

 

You will need to submit in feed analytics 5 days after and any story analytics 24 hours once expired.

My campaign is done! When do I get paid?

Great job! Once you have completed posting and content requirements, and uploaded screenshots of all the analytics, you job is done! Our accounting team handles all brand invoicing and payment. We pay influencers via direct deposit once a month, on the first of the month, for all invoices paid out the month prior. We attempt to collect payment as quickly as possible, but are bound to the payment times set by each individual brand.  

I need help growing my page! can you help?

Of course! Make sure you join our Animal Community and follow our Instagram, where we post tips and tricks all the time!

Payment

What are the payment plans for the booking platform?

We have a monthly, semi annual and annual payment plan. Please contact marykate@petsonq.com to book a demo or subscribe.

i want to take advantage of the pets on q specialized service. What are the costs?

All Specialized Service Plans are fully customized to your needs. Please contact danielle@petsonq.com for a free custom quote.

What forms of payment are accepted?

We accept all forms of payment from brands including credit cards, wire transfer, check and international transfer. 

Do you ever offer discounts?

Yes! We send e blasts and newsletters with new discounts all the time! 

2026 Pets On Q

Terms & Conditions Privacy Policy